Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
Read More
Shipping Industry Grapples With Rising Container Rolling Issues

Shipping Industry Grapples With Rising Container Rolling Issues

This article explores the causes and impacts of the phenomena of 'container roll-over' and 'congestion' in the freight forwarding industry. It analyzes how shipping companies' space management can lead to containers being rolled over, as well as the challenges faced by cargo owners and freight forwarders in this process. Container roll-overs are attributed not only to the surge in cargo volume during peak shipping seasons but also to factors like freight rates and customer relationships. Although shipping companies bear no responsibility for roll-overs, this practice severely affects partnerships, highlighting the need for industry attention and improvement.

07/28/2025 Logistics Encyclopedia
Read More
DHL Leads in Corporate Citizenship with Sustainable Strategy

DHL Leads in Corporate Citizenship with Sustainable Strategy

DHL Group has received the highest corporate citizenship rating for its sustainability efforts, ranking among the top three in the DAX-40. Its commitment to balancing economic benefits with social value is demonstrated through its four key programs, including GoHelp. This recognition highlights DHL's dedication to responsible business practices and its contribution to a more sustainable future. The company's integrated approach to sustainability underscores its role as a responsible corporate citizen and its commitment to creating long-term value for all stakeholders.

11/03/2025 Logistics
Read More
Redefining Responsibilities Under VGM Regulations Transparency of Data and Accountability

Redefining Responsibilities Under VGM Regulations Transparency of Data and Accountability

The new Verified Gross Mass (VGM) regulations require all containers to declare their total weight before loading, and exporters must be aware of their legal responsibilities. Failure to provide compliant information may result in cargo not being loaded. Ports and transport companies need to establish new mechanisms to handle VGM data, enhancing transparency in supply chain management and raising compliance awareness to avoid potential economic losses due to violations.

11/30/-0001 Logistics Industry Insights
Read More
Customs Brokers Key to Trade Compliance Study Finds

Customs Brokers Key to Trade Compliance Study Finds

The article explores how U.S. customs brokers ensure compliance in import operations through responsible supervision and control. It emphasizes the importance of collaboration, reveals specific elements of compliance requirements, and reminds brokers to adhere to regulations in their daily operations to avoid hefty fines.

08/05/2025 Customs Knowledge
Read More